Privacy Policy

This Privacy Policy complies with Article 24 of the General Data Protection Regulation (GDPR) (EU) 2016/679, taking into account the nature, scope, context, and purposes of processing as well as the risks to the rights and freedoms of individuals. ActivBrokers has implemented appropriate technical and organizational measures to ensure compliance with GDPR standards. This policy serves as the foundation of ActivBrokers’ adherence to the GDPR and is regularly reviewed and updated.

This Privacy Policy explains how ActivBrokers collects, uses, stores, and shares personal information. It has been designed in line with GDPR requirements, the Information Commissioner’s Code of Practice on “Privacy Notices, Transparency, and Control,” and the Article 29 European Commission Guidelines on GDPR transparency.

We encourage you to read this Privacy Policy carefully as it outlines important details about who we are, how and why we collect your personal data, how it is processed and shared, your rights regarding your data, and how to contact us or relevant authorities if you have a complaint.

1. Who Are We?

ActivBrokers (“we,” “our,” or “us”) is responsible for collecting and processing your personal data. As a data controller under the GDPR, ActivBrokers is accountable for ensuring the lawful handling of personal data.

2. Data Controllers and Contracting Parties

Whether you reside within or outside the European Economic Area (EEA), ActivBrokers acts as the data controller for personal information you provide, collect, or process in connection with our services and activities.

3. Why Is Your Information Required?

We require specific personal information (“Your Data”) to provide our services. You will be informed at the time of collection whether supplying the requested information is mandatory.

4. Information We Collect

When you engage with ActivBrokers, whether by registering for an account, using our website, or subscribing to services, we collect and store certain information for administrative, legal, and service-related purposes.

Information You Provide Directly:

Personal Information: Name, address, national identification number, email address, etc.
Financial Details: Employment information and trading experience for regulatory assessments.
Verification Data: Passport details, proof of address, and other identification documents.

Information Collected Through Your Activities:

Website usage data, including search activities and communication logs.
Technical data such as IP address, browser type, and operating system.
Communications between you and ActivBrokers through email, live chat, or calls.

Your email may also be used for marketing purposes related to ActivBrokers’ services. You can opt out at any time by clicking “unsubscribe” or contacting us.

5. Why We Collect Your Data

We collect and process your data for the following purposes:

Data Type	Purpose
Personal information	To comply with Anti-Money Laundering (AML) and Know Your Customer (KYC) regulations.
Contact information	To provide service updates, correspondence, and compliance communication.
Employment and financial data	To assess the appropriateness of our products for you.
Identification documents	For verification and regulatory reporting.
Technical data	To improve website functionality and detect unauthorized activity.
Transactional data	To perform fraud detection and comply with AML policies.

6. How We Use Your Personal Data

We use your data to:

Deliver and manage services.
Ensure regulatory compliance (e.g., AML and KYC obligations).
Monitor and improve website functionality and user experience.
Communicate updates, promotional offers, and changes to services.
Prevent fraudulent activity and enhance account security.
Fulfill contractual and legal obligations.

7. Who Do We Share Your Data With?

ActivBrokers does not sell or rent your personal data to third parties. However, we may share your data with:

Service Providers: Technical infrastructure providers, payment processors, identity verification services, and analytics platforms.
Regulatory Authorities: To comply with legal obligations, such as AML reporting or responding to lawful requests.
Third-Party Partners: For fraud prevention, website hosting, and data security.

If your data is transferred outside the EEA, it will only be shared under contracts that comply with EU-approved Standard Contractual Clauses or other appropriate safeguards.

8. Cookies

We use cookies to distinguish users and improve our website experience. For more details, please refer to our Cookies Policy.

9. Global Data Transfers

Your information may be transferred outside the EEA for service delivery. When this occurs, we use legally binding agreements and obtain your consent where necessary.

10. Your Rights

Under GDPR, you have the right to:

Access your personal data.
Request corrections to inaccurate information.
Request data deletion, subject to regulatory obligations.
Object to or restrict data processing.
Withdraw consent where applicable.
Request data portability.

To exercise your rights, contact us at [email protected].

11. Data Security

We implement strict security measures to protect your data from unauthorized access, misuse, or disclosure. Access to personal information is restricted to authorized personnel.

12. Data Retention

We retain personal data for at least five years after account closure to meet regulatory obligations. Data will be securely deleted thereafter unless required for legal purposes.

13. Updates to This Policy

This Privacy Policy is reviewed regularly and updated as necessary. Any changes will be communicated via our website or email notifications.

14. Contact Us

For questions, concerns, or complaints, please contact us at:
Email: [email protected]
Phone: +37510054784
Address: Limassol, Cyprus

If you are unsatisfied, you may also lodge a complaint with your local supervisory authority.

This Privacy Policy reflects ActivBrokers’ commitment to safeguarding your personal information while ensuring compliance with applicable regulations.

"Empowering clients for informed trading success – innovation, integrity, commitment."

Juarez Cardoso

CEO of ActivBrokers

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ActivBrokers.com is a globally recognized trading platform offering access to a wide range of financial instruments, including forex, indices, commodities, and CFDs. Designed for both new and experienced traders, the platform combines intuitive user interfaces with powerful trading tools to support smart, confident decision-making.

Regulatory Framework:
ActivBrokers.com operates under a robust offshore regulatory structure that allows it to serve clients worldwide in full compliance with international standards. Our multi-jurisdictional framework ensures flexibility, client protection, and operational transparency, helping investors benefit from secure and seamless trading experiences regardless of their location. We adhere to strict due diligence and compliance procedures aligned with best practices in global financial services.

Risk Disclosure:
Trading leveraged products such as forex, CFDs, and other derivatives involves risk and may not be suitable for every investor. It’s important to consider your investment goals, level of experience, and risk appetite before engaging in trading. As with any investment, never trade with funds you cannot afford to lose.

Availability Notice:
ActivBrokers.com is committed to providing high-quality services to clients around the world. While we welcome traders from most jurisdictions, our services may be limited in certain regions where local laws or regulations restrict such financial activities. It is the client’s responsibility to ensure that the use of our services is in accordance with applicable laws in their country of residence.

Independent Guidance Recommended:
We encourage all clients to seek independent financial, legal, or tax advice before entering the financial markets. Information provided on ActivBrokers.com is educational and informational in nature and should not be considered investment advice.

Commitment to Client Success:
ActivBrokers.com is dedicated to helping clients achieve their trading goals through advanced technology, professional support, and a secure environment. Our platform is built for performance, trust, and long-term partnership — wherever you are in the world.