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Privacy Policy
Privacy Policy
Privacy Policy
Privacy Policy
This Privacy Policy complies with Article 24 of the General Data Protection Regulation (GDPR) (EU) 2016/679, taking into account the nature, scope, context, and purposes of processing as well as the risks to the rights and freedoms of individuals. ActivBrokers has implemented appropriate technical and organizational measures to ensure compliance with GDPR standards. This policy serves as the foundation of ActivBrokers’ adherence to the GDPR and is regularly reviewed and updated.
This Privacy Policy explains how ActivBrokers collects, uses, stores, and shares personal information. It has been designed in line with GDPR requirements, the Information Commissioner’s Code of Practice on “Privacy Notices, Transparency, and Control,” and the Article 29 European Commission Guidelines on GDPR transparency.
We encourage you to read this Privacy Policy carefully as it outlines important details about who we are, how and why we collect your personal data, how it is processed and shared, your rights regarding your data, and how to contact us or relevant authorities if you have a complaint.
1. Who Are We?
ActivBrokers (“we,” “our,” or “us”) is responsible for collecting and processing your personal data. As a data controller under the GDPR, ActivBrokers is accountable for ensuring the lawful handling of personal data.
2. Data Controllers and Contracting Parties
Whether you reside within or outside the European Economic Area (EEA), ActivBrokers acts as the data controller for personal information you provide, collect, or process in connection with our services and activities.
3. Why Is Your Information Required?
We require specific personal information (“Your Data”) to provide our services. You will be informed at the time of collection whether supplying the requested information is mandatory.
4. Information We Collect
When you engage with ActivBrokers, whether by registering for an account, using our website, or subscribing to services, we collect and store certain information for administrative, legal, and service-related purposes.
Information You Provide Directly:
- Personal Information: Name, address, national identification number, email address, etc.
- Financial Details: Employment information and trading experience for regulatory assessments.
- Verification Data: Passport details, proof of address, and other identification documents.
Information Collected Through Your Activities:
- Website usage data, including search activities and communication logs.
- Technical data such as IP address, browser type, and operating system.
- Communications between you and ActivBrokers through email, live chat, or calls.
Your email may also be used for marketing purposes related to ActivBrokers’ services. You can opt out at any time by clicking “unsubscribe” or contacting us.
5. Why We Collect Your Data
We collect and process your data for the following purposes:
| Data Type | Purpose |
|---|---|
| Personal information | To comply with Anti-Money Laundering (AML) and Know Your Customer (KYC) regulations. |
| Contact information | To provide service updates, correspondence, and compliance communication. |
| Employment and financial data | To assess the appropriateness of our products for you. |
| Identification documents | For verification and regulatory reporting. |
| Technical data | To improve website functionality and detect unauthorized activity. |
| Transactional data | To perform fraud detection and comply with AML policies. |
6. How We Use Your Personal Data
We use your data to:
- Deliver and manage services.
- Ensure regulatory compliance (e.g., AML and KYC obligations).
- Monitor and improve website functionality and user experience.
- Communicate updates, promotional offers, and changes to services.
- Prevent fraudulent activity and enhance account security.
- Fulfill contractual and legal obligations.
7. Who Do We Share Your Data With?
ActivBrokers does not sell or rent your personal data to third parties. However, we may share your data with:
- Service Providers: Technical infrastructure providers, payment processors, identity verification services, and analytics platforms.
- Regulatory Authorities: To comply with legal obligations, such as AML reporting or responding to lawful requests.
- Third-Party Partners: For fraud prevention, website hosting, and data security.
If your data is transferred outside the EEA, it will only be shared under contracts that comply with EU-approved Standard Contractual Clauses or other appropriate safeguards.
8. Cookies
We use cookies to distinguish users and improve our website experience. For more details, please refer to our Cookies Policy.
9. Global Data Transfers
Your information may be transferred outside the EEA for service delivery. When this occurs, we use legally binding agreements and obtain your consent where necessary.
10. Your Rights
Under GDPR, you have the right to:
- Access your personal data.
- Request corrections to inaccurate information.
- Request data deletion, subject to regulatory obligations.
- Object to or restrict data processing.
- Withdraw consent where applicable.
- Request data portability.
To exercise your rights, contact us at [email protected].
11. Data Security
We implement strict security measures to protect your data from unauthorized access, misuse, or disclosure. Access to personal information is restricted to authorized personnel.
12. Data Retention
We retain personal data for at least five years after account closure to meet regulatory obligations. Data will be securely deleted thereafter unless required for legal purposes.
13. Updates to This Policy
This Privacy Policy is reviewed regularly and updated as necessary. Any changes will be communicated via our website or email notifications.
14. Contact Us
For questions, concerns, or complaints, please contact us at:
Email: [email protected]
Phone: +37510054784
Address: Limassol, Cyprus
If you are unsatisfied, you may also lodge a complaint with your local supervisory authority.
This Privacy Policy reflects ActivBrokers’ commitment to safeguarding your personal information while ensuring compliance with applicable regulations.
"Empowering clients for informed trading success – innovation, integrity, commitment."
Juarez Cardoso
CEO of ActivBrokers
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ActivBrokers.com is a trading platform operated by WETRUST TRADE GLOBAL LIMITED, providing access to a wide range of financial instruments for global investors. The platform is designed to offer a seamless trading experience, leveraging advanced technology and user-friendly interfaces to meet the needs of both beginner and professional traders. ActivBrokers.com integrates cutting-edge tools to facilitate informed trading decisions, helping clients achieve their financial objectives.
WETRUST TRADE GLOBAL LIMITED is a company regulated by the Mauritius Financial Services Commission (FSC) under license number GB23202431. The company’s registered address is 33, Edith Cavell Street, Port-Louis, Mauritius. The company’s objectives include all legal activities permitted under the regulatory framework of Mauritius, particularly offering brokerage, training, and managed account services in currencies, commodities, indices, CFDs, and leveraged financial instruments.
Risk Statement:
Investing in derivatives involves a high level of risk, including the possibility of losing more than your initial investment. Potential investors should carefully consider their financial objectives, level of experience, and risk tolerance before engaging in trading activities. Products offered by WETRUST TRADE GLOBAL LIMITED may not be suitable for everyone, as trading in securities, forex, stock markets, commodities, options, and futures carries significant risks. It is essential that you trade with money you can afford to lose.
Forex trading and related financial products may be restricted in some countries. Before investing, ensure that such activities are permitted in your jurisdiction. You are strongly encouraged to seek independent financial, legal, and tax advice before proceeding with any trading activity. Nothing on this site should be interpreted as advice from WETRUST TRADE GLOBAL LIMITED, its affiliates, directors, officers, or employees.
Professional Guidance:
Clients are strongly encouraged to seek independent financial, legal, and tax advice prior to engaging in trading activities. WETRUST TRADE GLOBAL LIMITED does not provide personalized investment advice. The information presented on the platform and in communications is for educational purposes only and should not be construed as financial guidance.
Restricted Regions:
WETRUST TRADE GLOBAL LIMITED does not offer services to citizens or residents of the United States, North Korea, Russia, Mauritius, and Iran. Services are not intended for distribution or use in any country or jurisdiction where such activities would violate local laws or regulations.
Important Note:
All trading activities with WETRUST TRADE GLOBAL LIMITED and through its trading platform ActivBrokers.com are conducted in accordance with applicable international laws and regulations. Information on this site is not directed at residents in jurisdictions where such distribution or use is prohibited. Ensure compliance with your local legal requirements before engaging in financial transactions.
Commitment to Client Success:
WETRUST TRADE GLOBAL LIMITED remains committed to helping clients achieve their financial goals by providing innovative trading solutions, secure platforms, and comprehensive support. Clients are invited to explore the resources available through ActivBrokers.com to enhance their trading experience and make informed decisions.
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